Gowalla & Crowd Mapping
I joined Gowalla on October 8th 2009. While not really being an early adopter, there didn’t seem to be much global excitement about it when I joined. I think the first time I heard about it was through Jeffrey Zeldman’s twitter updates. They were odd, simply mentioning a fact and always had a short url like this one http://gowal.la/s/7v4. I clicked on a few and was puzzled by what I saw. Instead of an ugly twitter image hosting service or simply a link to a random webpage, there was a map, a list of names, creators, founders, a pretty icon and a deliciously slick XHTML and CSS3 website with subtle tones and an unusually sophisticated design.
As a silly web designer I highlighted some of the text with my mouse to check if the text shadowing was code or graphics. It wasn’t graphics: “oooh nice!”. Then I looked around, there wasn’t much explanation about what was going on. One short video on the home page explained the concept. You go somewhere, you check in to a “spot”, if it doesn’t exist, you simply create it. That’s it? What’s the point? It was left for me to figure it out. A few @Zeldman tweets later, I kept clicking on the links and I figure out (organically) that the check-ins were counted, or rather “stamped”. And for some reason, Zeldman had earned some “Pins”. Things like “Visited 10 coffeeshops” or “Ranger”. Again, no explanations. But again, interesting mysteries. After a dozen Zeldman nods I finally figured I could sign up and maybe elucidate the mystery. And to give credit to the appeal to authority, managing to turn a father of web standards into an addict made me want to understand who these guys from Austin, Texas were and how they did it.
Clearly they weren’t strangers to the web design world, there are nods to the best and brightest of the field all around Gowalla, from Pins (Airbag Industries, Designing with Web Standards, Jim Coudal’s Field Notes) to special spots with rare custom icons like the Happy Cog HQ. Throw in a Mint leaf and it would be perfect.
Gowalla shares a common issue for beginners with Twitter. It’s hard if you don’t use it heavily to grasp at first how good or even how useful it is. Twitter is useless without interesting and verbose people to follow or followers to discuss ideas and points of view with. Gowalla seems pointless before the game dynamics are understood (they aren’t explained) and before the social mapping aspect sinks in. Gowalla isn’t a map, it’s a notebook waiting for you to explore and fill it with what you see. Which is explained very succinctly by the slogan “Go out. Go discover. Go share. Gowalla.”.
There is a lot of freedom involved. Some people will want to map everything they see to gain Stamps and obtain Pins faster. Others will only create or check-in at the places they really like, to make the experience more personal. The former will not create a lot of editorial value, but they will create mapping value. Since Gowalla uses Google Maps, it can overlay its database on top of it and display innumerable (300,000 so far) user-generated Spots few of which probably already existed in Google’s database. Because even if businesses have a clear advantage if they are listed on Google Maps, most of them don’t know it or simply don’t care. Gowalla gets rid of this information input bottleneck by shifting the incentive to map businesses on the client himself. If it sounds hard to conceive, it shows you how brilliant it is.
Google tried to do this by making Image tagging “fun” on Google Images so that people would identify objects and traits in randomly shown photographs so that they would become searchable items. Alamofire (the creators of Gowalla) suceeeded because they focused on the game. I’m not even sure they ever considered how powerful the game could become for crowd mapping. If they did, congratulations to them for managing to focus on the essential fun and not the long term business goal. Because as it’s been obvious to me after the first few weeks of use, and was hopefully obvious also to the people who invested 8.5 million dollars in it Gowalla early December, the “game” could become very lucrative if its soon-to-be immense and individual-powered map of the world was monetized somehow.
But let’s not forget about the fun side of things. Alamofire is apparently a small company. Like Twitter it doesn’t seem to be run by committee. Instead the guys from Austin gradually try to make their game better and accessible to more mobile users on different platforms. Gowalla is so far only available on the iPhone. It’s not yet available with native apps on the Palm Pré or the various Android phones out there. Icons and items are added drop by drop. There doesn’t seem to be a systematic approach, it’s simply based on whim or current events. That may sound careless for a company that now has a lot of money vested in its eventual profitability, but this is precisely how you can keep the fire burning for creative people. And Gowalla is based on them, made for and by them.
One of the undeveloped core features of Gowalla is Trips. You can obtain badges by completing certain requirements (founding 50 spots for instance) but Trips can only be unlocked by checking in a specific Featured Spots. These spots have been either created or edited by the Gowalla team because they are deemed special in a certain way and also receive a nicely designed custom badge to make them stand out from the rest. Trips are simply sets of featured spots, and if you manage to check-in at all of the spots in a Central Park trip for instance, you unlock a special Badge which cannot be unlocked any other way. Of course these trips require a lot more top-down intervention from the Alamofire team. But in an email to Gowallers, Josh Williams the co-creator (with Scott Raymond) of Gowalla announced that 2010 will see the release of trip creation tools for the community. Another step towards increasing user addiction, and a very exciting perspective.
While Facebook was born on the PC, Twitter through SMS, Gowalla is one of the first successful web application which solely relies on Mobile computing and geolocation. And to follow the voices of many, I see a very bright future for Gowalla in 2010.
February 23rd, 2010 at 0:59
[…] of its own, but in the mean time you can accounts of my early dwellings in the realm of Gowalla here and […]